McNICHOLS CO.

Samples

Find answers to your most common questions about samples.

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Frequently Asked Questions

Ordering and Shipping

Yes. McNICHOLS provides complimentary product samples to help you evaluate material options for your project. Samples are intended for design review, finish comparison, and specification approval.

If you need larger quantities or full sheets for testing, we’re happy to quote.

Sample requests are processed quickly and shipped within 1–2 business days, depending on availability. Delivery times vary by location.

Need something urgently? Let us know in the comments section of your request and our team will do everything we can to support your timeline.

But don’t just take our word for it. Here’s what our customers have to say about our speed:

"[McNICHOLS] sent out samples very quickly. I received them the next day, which is very helpful for keeping projects on schedule and showing other interested parties what the product will look like.”

“The samples came quickly, and customer service even followed up after… Great company.”

“The samples went out very quickly and arrived at our door just days later.”

You may request three samples to compare patterns, gauges, or finishes. If you need more, feel free to call a Customer Service Specialist so they may better understand your project and ensure you receive exactly what you need.

Sample sizes vary by product type but are typically 4" x 6" cut pieces intended for material evaluation, not structural testing. Each complimentary sample request includes up to three unique product samples.

If you require larger pieces or additional quantities for mockups or performance testing, we’re happy to discuss options and provide a quote.

At this time, standard sample requests are shipped as individual cut pieces (typically 4" x 6").

For larger evaluations or unique needs, such as organized sets for project review, we recommend contacting a Customer Service Specialist so we can better understand your request and provide the most appropriate solution.

In many cases, yes. Sample availability may vary by location, so we recommend contacting your local branch in advance to confirm availability and arrange pickup.

Even if take-home samples aren’t available, all 19 locations feature fully stocked sample displays that customers are welcome to visit for viewing.

Our online gallery is fully representative of real-world sizes for our products. If the specific sample you need isn’t currently stocked, we recommend contacting a Customer Service Specialist so we can help identify the closest available option or discuss alternatives.

Yes, we support sample requests throughout North America and select international locations. Shipping times and availability may vary by destination.

If you have questions about international delivery, our team is ready to help.

No, samples are yours to keep for reference and project planning.

Product and Sample Details

Sample sizes vary by product type but are typically 4" x 6" cut pieces intended for material evaluation, not structural testing. They are ideal for reviewing:

  • Hole pattern or mesh configuration
  • Material thickness (gauge)
  • Finish and coating
  • Color and overall appearance

If you require larger pieces for mockups or performance testing, contact us to discuss options.

Yes. Samples are cut from production material whenever possible. However, slight variations in finish, color, or sheen may occur between sample pieces and full production orders due to manufacturing tolerances and lighting conditions.

If finish consistency is critical for your application, we recommend contacting a Customer Service Specialist to discuss your requirements.

Absolutely. Many customers request multiple variations to compare:

  • Raw vs. painted or powder-coated finishes
  • Different gauges or thicknesses
  • Varying open area percentages
  • Alternative material types (Carbon Steel, Aluminum, Stainless Steel, etc.)

We encourage side-by-side comparisons to ensure confidence in your final selection.

Yes. If your project requires a custom hole pattern, special finish, or unique specification, let us know. Custom samples may require additional lead time and are often coordinated alongside a quote.

Our team will guide you through the best path forward.

Project Support

Once your request is received:

  • We process and ship your samples promptly.
  • A knowledgeable McNICHOLS team member may follow up to confirm delivery and answer any questions.

Our goal is to ensure you feel confident in your selection and fully supported throughout your project. That’s part of our commitment to being Inspired to Serve®.

Yes. You may request samples without submitting a formal quote request.

However, if you already have project details such as quantities, dimensions, or timelines, sharing that information allows us to provide more complete support.

Absolutely. If you're unsure which material, pattern, or specification best fits your application, our Customer Service Specialists are ready to help.

We can assist with:

  • Product comparisons
  • Application guidance
  • Budget considerations
  • Lead times
  • Code or compliance questions

Simply include your project details in the request form, and we’ll connect you with the right expert.

Yes. Once you’ve selected the right material, you can request a quote directly from your Customer Service Specialist or through our website.

We’re here to help you move from sample to solution with confidence.

Still Have Questions?

Send us your inquiry and our team will respond promptly.

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