McNichols Company is committed to providing superior service, quality, and performance in all aspects of our business. This commitment includes respect for the customer’s privacy, which refers to what we do with the information the customer provides in the course of conducting business. The following Privacy Policy may help you understand how McNICHOLS handles your personal information. As we continue to improve our site, and as we take advantage of developments in technology, this policy may change. As a result, please check this policy on an ongoing basis for revisions and updates.

When I visit the McNICHOLS web site, what information do you gather about me?

You can visit without telling us who you are or revealing any personal information about yourself. However, in order to receive quotation or order catalogs, you will be required to either register or provide us with your mailing information. You can register by clicking on the “My Account” tab at the top of the page.

When asking for information, McNICHOLS records only the information required to provide the service you request. McNICHOLS may use your personal information for the following purposes, to:

  • Determine where the requested material will be shipped.
  • Build your McNichols’ account with an assigned customer number.
  • Personalize the delivery of the McNICHOLS web site content.
  • Facilitate limited McNICHOLS promotions and marketing efforts.
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Do you ever provide my personal information to anyone?

McNichols Company respects your privacy and does not provide your personal information to any third party except when necessary to conduct business. For example, we would need to provide your name and address to a shipper. Your personal information is never given or sold to others for marketing purposes.
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Do you allow me to update or correct my personally identifiable information?

At the present time, if you want to change any McNICHOLS account information, please call us at 1-800-237-3820 or 001-800-237-3820 (Mexico).
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What are Cookies and how do you use them?

A cookie is a small text file generated by a website and stored on your computer. Cookies give your computer a unique ID but contain no personal information. Cookies are an efficient method of keeping track of movement through a web site.

Some of the ways we may use cookies are:
  • Customize information delivered to you.
  • Keep track of items you order while you browse
  • Gather statistics to help us determine ways to improve our web site
  • We may analyze data gathered via cookies on an aggregate basis, not at the customer level. In other words, we may look for trends based on our users as a group, but not based on the specific behavior of an individual users.
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Can I disable these cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you elect to disable cookies, please note that you may not have access to certain functions of the web site.
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What information do you collect when I browse your web site?

Information is collected for the purpose of evaluating how our customers, as a group, use Some of the information we may collect includes:
  • The Internet addresses of the domains from which you visit.
  • How often specific web pages are accessed.
  • How frequently you return to our site.
  • Which browser you are using.

This information is then used to generate statistics and reports. These statistics or reports never contain personal information, such as your name or e-mail address.

The statistics and reports help us to improve our site. For example, we can use this information to determine which services are most popular. We can then focus on improving the popular services while eliminating infrequently used ones. Sometimes, in the analyses of the trends, it may be necessary to share these reports and statistics with a third party. Under no circumstances will these reports contain personal information.
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How do you use e-mail?

Our policy is to read every e-mail message we receive and respond as quickly as possible. When you place an order on our site, you will receive an e-mail confirmation and, in most cases, an e-mail with a tracking or PRO number for shipping purposes. Your e-mail address is used solely as a means for McNICHOLS to communicate with you.

McNICHOLS may occasionally send you e-mail about products and services or surveys that we feel may be of interest to you. If you do not wish to receive these e-mails, follow the instruction contained in the e-mail for opting out (i.e., to be removed from our e-mail list).
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What else should I know about my privacy?

Ultimately, you are held responsible for maintaining the secrecy of your passwords and/or any account information. Never give your password to anyone. Always be careful and responsible whenever you use the Internet.
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